Cancellation Policy

A cancellation must be received by phone call, text or email at least 24-hours in advance of the start date of the home visit.

If the cancellation occurs on the day of service, a $40 cancellation fee will be incurred by the owner.

If the pet-sitter is on-route or arrives at the home and is informed of the cancellation, there will be a $50 fee incurred by the owner.